We are proud to offer a wide range of Voice-over-IP (VoIP) solutions. Our voice services can be tailored to meet any need.
Because VoIP operates over the internet for call handling, unlike traditional telephone solutions, we can offer a great deal more flexibility in what you can do with your telephone service. We can issue telephone numbers from any region regardless of your actual location – you can be situated in London while having US and French telephone numbers, giving the impression of having an office local to all your customers. When you place a call to your customers, you can select what number they receive the call from, so that you can offer a single point-of-contact for their region.
Additionally, we can provide you with a “virtual PBX” service, which has an interactive voice response system (IVR) to present your callers with a series of options, and then direct them to the relevant employee or group, regardless of where the caller or recipient may be geographically. The virutal office allows employees who work from their home to handle customers easily and professionally. Employees can have voicemail services, the ability to transfer calls to one another and call one another, place customers on hold, see the availability of their fellow employees and more. Our telephone services can be integrated with most existing systems, allowing for a flexible employee and customer experience.
For smaller organisations, we offer more traditional telephone services as well – from simple telephone lines with a telephone number and inbound and outbound calling with voicemail to multiple lines with several telephone numbers. As with all our solutions, our Voice-over-IP services are highly customizable to suit your needs – contact us for more information or pricing.